Frequently Asked Questions

If your question isn’t answered here, you can get in touch with us by emailing

We believe that everybody should have access to the support they need to live life as fully as possible with cancer. All our group and one-to-one services are free for anyone with cancer and their loved ones. As a charity we rely on the generosity of our clients to support our work and simply ask people to contribute what they can, if and when they can. Please click here to donate if you wish to.

All of practitioners are qualified members of their professional organisation and are experienced in working with people with cancer. You can find out more about them here.

We are exceptionally proud to work with a Client Voice group at Penny Brohn UK, who get involved in all aspects of our work. Led by a volunteer, Maddi Gardner, our Client Voice group get involved in shaping our Services strategy, our Marketing materials such as the website, Fundraising ideas and much more! You can read more about our Client Voice group – and find out how to join it – here.

No referral is needed and it’s quick and easy to register yourself to use our services: click here and follow the simple instructions. If you would like help to do this our client support team is happy to help, email or call 0303 3000 118 to speak to one of our friendly team.

Most of our services are offered online or by phone and can be used by any adult in the UK wherever they live. To find out more about our regular programme of online activities, click here.

It can be really helpful to get started as soon as you are ready. There is lots of evidence now that making beneficial lifestyle changes such as eating a nutritious diet and doing more exercise can help people prepare for and manage their treatment better. Learning ways to relax and look after your emotional wellbeing can also be really helpful. Click here to view all our services.

You are very welcome to register with us and join most of our online sessions. We also offer counselling for people supporting someone with cancer and you are welcome to join your loved one for other personal consultations and wellbeing days and retreats. Find out more about the support we can provide you with on this page.